Terms Of Service

This document (the “Agreement”) outlines the principles, guidelines, and requirements of the Terms of Service for Black Loup Digital (the “Agency”) governing the use of our services (“Services”) by our clients (“Client”). Black Loup Digital reserves the right to modify these Terms of Service at any time, and any such modifications will be automatically effective once adopted by Black Loup Digital and published on our website at www.blackloup.com. Black Loup Digital shall be the sole and final arbiter in the interpretation of the following. By utilizing the services and products provided by Black Loup Digital, the Client agrees to be bound by the terms outlined herein.

1: Performance Marketing Services

1.1 General

Black Loup Digital will provide services only after the Client accepts our agreement sent with the Scope of Work document.

1.2 Performance Marketing

While every effort will be made to ensure the effectiveness of our performance marketing campaigns, Black Loup Digital cannot accept responsibility for any losses incurred due to market fluctuations or changes in advertising platforms’ policies. The advertising campaigns and any related content remain the property of Black Loup Digital unless otherwise agreed in writing. The Client agrees not to use, reproduce, or resell any campaign materials without the express permission of Black Loup Digital.

The Client acknowledges that the success of performance marketing campaigns depends on various factors, including market conditions, customer behavior, and platform algorithms. Black Loup Digital will not be liable for any costs incurred, compensation, or loss of earnings due to changes in these factors. The Client also agrees that Black Loup Digital will not be held responsible for any disputes between the Client and advertising platforms or third-party services used for marketing campaigns.

1.3 Refund Policy

Black Loup Digital does not offer refunds for its performance marketing services.

2: Client Responsibilities

2.1 Payment Information

The Client agrees to provide the agreed payment for the services received from Black Loup Digital in advance of the service period. Services will be billed on a recurring basis unless the Client notifies Black Loup Digital of their desire to cancel any or all services.

2.2 Changes to the TOS

Black Loup Digital reserves the right to revise its policies at any time without notice.

3: General

3.1 Confidentiality

Black Loup Digital and the Client agree to maintain the confidentiality of any proprietary or confidential information exchanged during the course of the services. Both parties will take all necessary measures to protect sensitive data and information from unauthorized access or disclosure.

3.2 Disclaimer

Black Loup Digital makes no warranties of any kind, expressed or implied, for the services it provides. Black Loup Digital disclaims any warranty of merchantability or fitness for a particular purpose. This includes any loss of data or financial results arising from the performance marketing campaigns or service interruptions.

3.3 Disclosure to Law Enforcement

Black Loup Digital may disclose Client information to law enforcement agencies upon lawful request without further consent or notification to the Client. Black Loup Digital will cooperate fully with law enforcement agencies.

4: Materials and Copyright

  • Whilst every endeavor will be made to ensure that the marketing materials and any scripts or programs are free of errors, Black Loup Digital cannot accept responsibility for any losses incurred due to malfunction of the campaigns or any part of it.
  • Any creatives and copies (unless specifically agreed) produced by Black Loup Digital remain the copyright of Black Loup Digital and may only be commercially reproduced or resold with the permission of Black Loup Digital.
  • Black Loup Digital cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.
  • The client agrees to make available as soon as is reasonably possible to Black Loup Digital all materials required to configure the campaign to the agreed standard and within the set deadline.
  • Black Loup Digital will not be liable for costs incurred, compensation, or loss of earnings due to the failure to meet agreed deadlines.
  • Black Loup Digital will not be liable for any costs incurred, compensation, or loss of earnings due to the work carried out on behalf of the client or any of the client’s appointed agents.

2nd Floor 169 CCA, Block DD

DHA Phase 4, Lahore, 54792, Pakistan

+92 4234550717

hello@blackloup.com

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Black Loup Digital, a Performance Marketing Agency.